1. Information Collection
We collect two types of data:
1.1. Personal Information
This includes the data you provide to us directly. It may include:
- Your name and contact details, such as email and phone number, which you provide during registration or when subscribing to services.
- Payment information (if applicable), necessary for processing payments for services.
1.2. Technical Data
We also collect information automatically when you interact with our website. This may include:
- IP address, location, device type, and browser from which you access our website.
- Browsing and click history, information about which pages you visit and how you interact with the content.
- Cookies and similar technologies to remember your preferences and make the website easier to use.
2. How We Use Your Information
All data we collect is used for the following purposes:
2.1. User Support
- Your personal data allows us to create your account, send you notifications, and provide support related to our services.
2.2. Improving Website Performance
- We analyze data on your actions on the site to understand how you use our services and improve their quality. This helps us optimize website functionality and make it more user-friendly for you.
2.3. Marketing Purposes
- With your consent, we may send you information about news, special offers, and promotions that may interest you. You can always opt out of such communications by adjusting your account settings or following the instructions in the emails.
3. How We Protect Your Data
Protecting your data is our priority. We take measures to ensure its security:
3.1. Technical Measures
- We use data encryption and other modern technologies to protect the information that is transmitted and stored on our servers.
- All your data is stored on secure servers with restricted access. Only employees who need this data to perform their duties have access to it.
3.2. Organizational Measures
- Regular security audits, access control, and staff training on security issues are part of our standard procedures.
4. Data Sharing with Third Parties
We respect your privacy and are committed to not sharing your personal data with third parties, except in the following cases:
4.1. Service Providers
- We may share your data with companies that provide services to us, such as hosting, payment processing, and analytics. These companies are obliged not to use your data for any other purposes.
4.2. Legal Requirements
- We may disclose your data if required by law, for example, in response to a request from law enforcement authorities.
5. Data Retention
We retain your data only as long as it is necessary to provide services or fulfill legal obligations. After that, your data will be deleted or anonymized.
6. User Rights
You have the following rights regarding your data:
- Right to Access: You can request information about what data we hold about you.
- Right to Rectification: If your data is incorrect, you have the right to request its correction.
- Right to Erasure: You can request the deletion of your data if it is no longer needed for service provision.
- Right to Object: You have the right to object to the use of your data for marketing purposes.
To exercise these rights, you can contact us via the contact details provided on the website.
7. Changes to the Privacy Policy
We reserve the right to update this privacy policy from time to time to reflect changes in the law or our processes. We will notify you of any changes through the website or email so that you are always informed about how your data is being processed.